Introduction – What is SugarCRM
As Per SugarCRM official website:
“SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a “visionary” company, Sugar is deployed by over 1.5 M individuals in 120 countries and 26 languages.”
It is true. SugarCRM is all this and more. It is simple, easy-to-use, scalable and social.SugarCRM has become the CRM of choice and has won many accolades. It has won the 2013 CRM Marketleader award and is mentioned in the Leaders quadrant in Gartner’s Leader Square.
It offers customized solutions for each of the ‘industry whether it is education, financial services, government and public sector enterprise, healthcare, insurance, manufacturing, non-profit, real estate and so on.
Features and Benefits in Brief
SugarCRM for Sales:
Real Time Funnel Management: Track early indicators and changes affectingthe sales funnel. It lets you stay ahead of forecast and spend time where it matters to meet your sales targets faster.
Email Management: Sugar is integrated with many email configurations and is compatible with Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.
Analytics and Reporting: Reporting, dashboards, analytics are sophisticatedly simple. Access real-time information about funnel, progress of leads, opportunities and account activity. Easily track rep performance.
SugarCRM for Marketing:
Targeting: Track early indicators and changes influencing the marketing pipeline. Be in the know of which marketing campaigns work and should be replicated and which ones need to be debunked.
Track Multi-Chanel Marketing and Multi-Touch Campaigns: Sugar supports tracking of multi-channel campaigns. It easily integrates social, email, direct marketing, trade shows and conferences results to let you access a consolidated report on how your marketing is faring. This lets you easily connect marketing and revenue growth.
Lead Tracking: Easily align with sales to improve SQL.
SugarCRM for Customer Support
Complete Customer Activity History: Sugar incorporates detailed insight into customer behavior through integration with other platforms and real time data updating via cases, notes, calls, emails, and task history.
Social Service: You can improve the service and deliver proactive service with real time information. You can track which key topics and issues are arising and easily dive to the bottom to come up with long lasting solutions.
Inbound Routing and Workflow Management: Enhance customer satisfaction by quickly and automatically routing calls and emails to the right service representative through workflow management via Sugar’s efficient routing system.
Now that you know Sugar is indeed great for your business, your next question will be:
Where Can You Find Expert SugarCRM Developers at Half the Cost?
At Miracle Studios, We are pros at what we do and we do not believe in charging too much, only what is right. That is why whenever you will hire us you will find that your bills have reduced to half!
We have experts, dedicated resources, experience and a long history of satisfied customers. When you Hire us for coding/ modifying Sugar CRM, you can be guaranteed of exemplary service, on-time and on-demand delivery.
Miracle Studios has a full team of SugarCRM experts in-house to implement, train, customize, and integrate SugarCRM for you. With an extensive experience in the CRM industry, we have found that SugarCRM is the best CRM solution for you because it is flexible, intuitive, and has the ability to cost effectively scale as the business grows.
Get in Touch and Have a nice day. Thank You…!!!!